Beyond customer service : keeping customer for life : Effective programs for retaining your customer / Richard F. Gerson,Ph.D.

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TextPublisher: California,USA : Crisp publication, 1992Copyright date: 1992Description: 88 p. : ill., 25 cmContent type:

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Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Books	Library of SEAMEO RECSAM Open Shelf				658.812 GER (Browse shelf(Opens below))					Available			27777

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