ASTD handbook for measuring and evaluating training / Patricia Pulliam Phillips, editor.
Material type:
TextCopyright date: 2010.Publisher: Alexandria, VA : American Society for Training & Development, 2010Description: xxii, 465 p. : ill., 24 cmContent type: - text
- unmediated
- volume
- 9781562867065
- 1562867067
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Library of SEAMEO RECSAM Open Shelf | 658.3125 AST (Browse shelf(Opens below)) | Available | 34232 |
Includes bibliographical references and index
Chapter 1. Identifying stakeholder needs / Lizette Zuniga -- Chapter 2. Developing powerful programobjectives / Heather M. Annulis and Cyndi H. Gaudet -- Chapter 3. Planning your evaluation project / Donald J. Ford -- Chapter 4. Using surveys and questionnaires / Caroline Hubble -- Chapter 5. Designing a criterion-referenced test / Sharon A. Shrock and William C. Coscarelli -- Chapter 6. Conducting interviews / Anne F. Marrelli -- Chapter 7. Conducting focus groups / Lisa Ann Edwards -- Chapter 8. Action planning as a performance support and transfer strategy / Holly Burkett -- Chapter 9. The success case method : using evaluation to improve training value and impact / Robert O. Brinkerhoff and Timothy P. Mooney -- Chapter 10. Using performance records / Ronald H. Manalu -- Chapter 11. Using statistics in evaluation / George R. Mussoline -- Chapter 12. Analyzing quantitative data / Keenan (Kenni) Crane -- Chapter 13. Isolating the effects of the program / Bruce C. Aaron -- Chapter 14. Converting measures to monetary value / Patricia Pulliam Phillips -- Chapter 15. Identifying program costs / Judith F. Cardenas -- Chapter 16. Calculating the return-on-investment / Patricia Pulliam Phillips -- Chapter 17. Estimating the future value of training investmexercises.
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